DETAILED OPERATION MANUAL FOR ALL CLIENT

KPrimeSoft Support

Last Update 4 maanden geleden

ALL CUSTOMERS is the first functionality we find in the CLIENT option of the CRM module. It allows us to manage the clients of our structure, giving us the possibility of:

  1. Visualize the customers already present in our database thanks to a summary table.
  2. Add a customer to our database.
  3. Search for a customer using the search bar.
  4. Please search for a customer by his registration date.
  5. Export our customer list if needed.
  6. Import our customer list.
  7. The Action part allows us to view, edit and delete a customer.

1. SUMMARY TABLE

The table allows us to have a visual that summarizes the customers already registered in our database and their information:

1. The name of the client

2. The structure of the client

3. The type of customer he is

4. Customer's address (email, mobile num)

5. Date of creation of the customer

2. ADD A CUSTOMER

The Add button creates or adds a customer to the base of a company and the information related to each visible customer in the summary table. Follow the steps to create or add a customer.

After clicking on the Add button, we have this form that allows us to enter the client's information. After filling out the form, we need to validate the data and save them in our database. The step is done with the Save button, as shown in the following picture.
N.B: The fields on the form with the * must be filled in to be able to validate the form.

After the form is filled with all the necessary information * the documents are filled and validated and our customer is added to the summary table with the information provided during its creation.

3. SEARCH FOR A CLIENT WITH THE SEARCH BAR

The summary table shows us the customers according to the date they were added or created in the company's database and not in alphabetical order. It is, therefore, easy to lose sight of a client. The search bar was developed to find a customer already registered more quickly if we remember his full name or even a part of the name. 

4. SEARCH FOR A CUSTOMER BY ITS CREATION DATE

In addition to the search bar, there is also a search by date bar. Just as it is possible to remember the full name of a client or just a part of it, it is also possible to forget the client's name entirely. This is where the basic date search comes in. See screenshot

As shown in the screenshot, it is possible to target a specific date if you remember exactly when the client was created, but otherwise it is possible to target the search by week, month, and even year. Once you have chosen the search method, apply with the Apply button to display the result in the table.

5. EXPORT CUSTOMER LIST 

This feature allows us to export the list of all our customers if the need arises; the exported list is in xlsx (Excel) format. Click on the Export xlsx button, and the export operation starts immediately, thus launching the download of an Excel file. It is this file that contains the list of clients. 

6. IMPORT THE LIST OF CUSTOMERS

Conversely, we will add to our existing or non-existing customer list when exporting. To do this, our customer list will have to be loaded, and to loathe file must be the first ible, i.e., the file must be in xlsx (Excel) format. See screenshot.

After clicking on the Import xlsx button, this form is proposed, allowing us to choose our Excel file containing the list of customers. Next, you must click on Browse after that lg for the file's location on your machine. Once the file is identified, select the file and, finally, Save to load the file containing the list of customers. Once the file is selected and validated with the Save button, the customers in the file are added to the company's database.

7. ACTION

This field allows you to perform three different actions

  • View a client

In the Action section, the magnifying glass icon will enable us to view the information of a client. See screenshot.

  • EDIT

In the Action section, the pen icon allows us to edit or modify

the information of a client. Follow the capture.

  •  DELETE

In the Action part, it is the icon in the shape of a trash can

that allows us to remove a client from the database. See screenshhot.

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